Guarantee Policy
🛡️ SFPHealth Guarantee Policy
At SFPHealth, we are committed to delivering high-quality products that support your health and wellbeing. To give you complete peace of mind, we offer a comprehensive product guarantee program that ensures your purchase is protected.
✅ Our Commitment to You
All products purchased directly from SFPHealth.com are automatically enrolled in our guarantee program. If your product fails to meet expectations due to a manufacturing defect or functional issue, we will provide a prompt replacement, refund, or exchange, based on the terms below.
⏳ Guarantee Coverage Periods
SFPHealth products are backed by varying guarantee periods depending on product category, usage, and materials. Coverage durations may include:
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30-Day Guarantee
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60-Day Guarantee
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1-Year Guarantee
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2-Year Guarantee
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5-Year Limited Guarantee
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Lifetime Guarantee
(Lifetime refers to the expected useful life of the product under normal use conditions)
📝 To determine the exact guarantee period for your item, please refer to the individual product page. Guarantee terms are clearly listed within the product description.
🔒 Guarantee Eligibility
To qualify for guarantee coverage, the following conditions must be met:
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The product must be purchased directly through SFPHealth.com.
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Products purchased through third-party or unauthorized sellers are not eligible.
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Used, refurbished, or resold products are excluded from coverage.
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Customers must report any damage, defect, or missing component within 30 days of delivery.
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Each purchase is eligible for one guarantee claim. Repeated claims on the same item are not permitted.
⚠️ Important Notes
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The guarantee does not cover damage caused by misuse, modification, or normal wear and tear.
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"Lifetime Guarantee" refers to the reasonable lifespan of the product under intended use and is not indefinite.
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We reserve the right to evaluate any claim to confirm eligibility.
💬 Need Help?
We’re here to support you every step of the way.
If you need to file a guarantee claim or have questions about your coverage:
📞 Call us: 1-208-568-6536
📧 Email us: info@sfphealth.com
📦 Visit our Shipping & Returns page for additional details.