Shipping policy

Welcome to Sfphealth, Thank you for shopping at Sfphealth! Our Shipping Policy is designed to provide you with clear guidelines on the shipping process. We aim to ensure a seamless and enjoyable shopping experience for our valued customers. Please review our shipping policy below:

1. Order Processing/Handling Time:

All orders are processed/Handled within 1-3 business days (Monday to Friday). You will receive an email confirmation once your order has been successfully placed. Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Order Transit Time and Order Cutoff Time:

Our Transit Time or Delivery Time is Standard Shipping: 5-7 Business days (Monday to Friday). Our Order Cutoff Time will be 4:00 PM (GMT-05:00) Eastern Standard Time (New York).

3. Shipping Rates and Tax:

We offer Free Shipping in the United States for all orders. We Collect Tax for the USA.

4. Delivery Terms: All orders ship using UPS, USPS, or DHL Express.

5. Tracking Information:

Once your order is shipped, a shipping confirmation email containing tracking information will be sent to the provided email address. You can use this tracking number to monitor the status of your package. After getting your Tracking Number, you go to our Order Tracking Page Put your Order Tracking Number on Box and See your Order Status.

6. Wrong Shipping Address:

Customers are responsible for providing accurate shipping information. Please double-check your shipping address before completing the purchase. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

7. Shipping Delays or Issues:

While we strive to deliver orders within the specified time frames, unforeseen circumstances such as weather delays or carrier issues may occur. We appreciate your patience and understanding in such rare cases.

8. Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact our customer support team via at Email info@sfphealth.com or Phone at +1 (217) 293-6998 immediately. We'll work with the carrier to resolve the issue and ensure a satisfactory resolution for you.

9. Contact Us:

If you have any further questions or concerns about our Shipping Policy, please don't hesitate to contact us using the information below.